AGREEMENTS

  • TERMS OF SERVICE
    Automate KC LLC
    Last Updated: 03/23/2026

    These Terms of Service (“Terms”) govern access to and use of the Home Base platform (“Service”) provided by Automate KC LLC (“Company,” “we,” “us,” or “our”). By accessing or using the Service, the Partner (“Partner,” “Customer,” “Reseller”) agrees to these Terms.

    If you do not agree to these Terms, you may not use the Service.

    1. Overview of the Service
    Home Base is an internal workflow system that enables authorized employees of the Partner’s clients (“End Users”) to submit operational updates through a guided voice‑based interface. The Service converts employee input into structured data, validates it through a strict logic layer, and updates the End User’s designated CRM or system of record.

    Automate KC LLC provides the Service exclusively to the Partner.
    The Partner may provide access to End Users under its own commercial terms.

    Automate KC LLC has no contractual, financial, or support relationship with End Users.

    2. Relationship Between Automate KC LLC and the Partner

    • The Partner is the direct provider of the Service to End Users.

    • Automate KC LLC does not interact with, support, or contract with End Users.

    • The Partner is solely responsible for onboarding, managing, and supporting End Users unless otherwise agreed in writing.

    • The Partner must ensure End Users comply with all flow‑down obligations contained in these Terms.

    End Users’ actions are treated as actions of the Partner.

    3. Partner Responsibilities
    The Partner agrees to:

    3.1 End User Management

    • Ensure End Users use the Service in accordance with these Terms

    • Provide accurate information when configuring tenant access

    • Maintain confidentiality of tenant identifiers and access credentials

    • Ensure End User submissions are truthful, lawful, and appropriate

    3.2 Billing & Commercial Terms

    • Handle all billing, pricing, and financial relationships with End Users

    • Resolve all disputes with End Users

    • Ensure Automate KC LLC is not involved in End User billing issues

    3.3 Support

    • Provide first‑line support to End Users unless otherwise agreed

    • Ensure End Users do not contact Automate KC LLC directly for support

    3.4 Compliance

    • Ensure End Users comply with all applicable laws

    • Ensure End Users do not misuse or abuse the Service

    The Partner is responsible for all activity conducted by its End Users.

    4. Prohibited Use
    Neither the Partner nor End Users may:

    • Attempt to bypass, disable, or interfere with the validation logic layer

    • Submit fraudulent, harmful, or misleading information

    • Reverse engineer, decompile, or attempt to extract the underlying logic

    • Use the Service for any unlawful purpose

    • Access or attempt to access another Partner’s or End User’s data

    • Introduce malware, scripts, or automated tools into the system

    • Expose, disclose, or attempt to map any part of the Service’s infrastructure

    • Represent themselves as Automate KC LLC or make commitments on our behalf

    Violation may result in immediate suspension.

    5. Data Handling and Processing
    The Service processes End User operational data solely for the purpose of:

    • Structuring the information

    • Validating it through the logic layer

    • Updating the End User’s CRM or system of record

    Data handling practices are further described in the Privacy Policy and Data Processing Addendum (DPA), which form part of these Terms.

    Automate KC LLC does not claim ownership of Partner or End User data.

    6. Service Availability
    The Service is provided on a commercially reasonable basis.
    We do not guarantee uninterrupted or error‑free operation.

    Any uptime commitments or support response times are defined in the Partner’s Service Level Agreement (SLA), if applicable.

    7. Modifications to the Service
    We may update, modify, or improve the Service at any time.
    Material changes that affect functionality will be communicated to the Partner.

    8. Fees and Billing

    • Automate KC LLC bills the Partner directly.

    • The Partner bills End Users independently.

    • Automate KC LLC is not responsible for End User billing disputes.

    • Failure to pay may result in suspension or termination of access.

    9. Intellectual Property
    Automate KC LLC retains all rights, title, and interest in:

    • The Home Base platform

    • The validation logic layer

    • All workflows, processes, and system architecture

    • All branding, trademarks, and documentation

    No rights are granted except those expressly stated in these Terms.

    Partners may not represent themselves as the creator of the Service.

    10. Disclaimer of Warranties
    The Service is provided “as is” and “as available.”

    Automate KC LLC disclaims all warranties, express or implied, including:

    • fitness for a particular purpose

    • merchantability

    • non‑infringement

    • accuracy of outputs

    The Partner acknowledges that the Service relies on End User input and external systems outside Automate KC LLC’s control.

    11. Limitation of Liability
    To the maximum extent permitted by law:

    • Automate KC LLC is not liable for indirect, incidental, special, consequential, or punitive damages.

    • Automate KC LLC’s total liability for any claim is limited to the amount paid by the Partner in the 12 months preceding the claim.

    This limitation applies regardless of the theory of liability.

    12. Indemnification
    The Partner agrees to indemnify and hold Automate KC LLC harmless from any claims arising from:

    • misuse of the Service by the Partner or End Users

    • inaccurate or unlawful End User submissions

    • violations of these Terms

    • the Partner’s failure to secure access credentials

    • disputes between the Partner and End Users

    • representations or promises made by the Partner to End Users

    13. Termination
    Automate KC LLC may suspend or terminate access if:

    • the Partner violates these Terms

    • payment is not received

    • the Partner or End Users engage in misuse or abuse of the Service

    Upon termination, data will be handled according to the DPA.

    14. Governing Law
    These Terms are governed by the laws of the State of Kansas, without regard to conflict‑of‑law principles.

    15. Changes to These Terms
    We may update these Terms periodically.
    Continued use of the Service constitutes acceptance of the updated Terms.

  • DATA PROCESSING ADDENDUM (DPA)
    Automate KC LLC
    Last Updated: 03/23/2026

    This Data Processing Addendum (“DPA”) forms part of the Terms of Service (“Agreement”) between Automate KC LLC (“Processor,” “Company,” “we,” “us,” or “our”) and the Partner (“Controller,” “Customer,” or “Reseller”).

    This DPA governs how Automate KC LLC processes data on behalf of the Partner through the Home Base platform (“Service”).

    1. Roles of the Parties

    1.1 Controller
    The Partner acts as the Controller of all End User data submitted through the Service.

    1.2 Processor
    Automate KC LLC acts as the Processor, processing data solely on behalf of the Partner and in accordance with this DPA.

    1.3 No Direct Relationship With End Users
    Automate KC LLC has no contractual, financial, or support relationship with End Users.
    All End User rights, notices, and obligations are the responsibility of the Partner.

    2. Nature and Purpose of Processing

    Automate KC LLC processes data solely to:

    • Receive End User operational input

    • Convert input into structured data

    • Validate data through the logic layer

    • Route validated data to the Partner’s designated CRM or system of record

    • Maintain system integrity and security

    • Provide the Service as described in the Agreement

    Automate KC LLC does not:

    • Sell data

    • Use data for advertising

    • Use data for marketing

    • Train external AI models on Partner or End User data

    3. Types of Data Processed

    3.1 Partner Data

    • Business contact information

    • Billing information

    • Configuration details

    3.2 End User Data
    Operational data submitted through the Service, such as:

    • Spoken or typed job updates

    • Job identifiers

    • Status changes

    • Notes, tasks, or instructions

    • Workflow‑related metadata

    3.3 System Metadata

    • Timestamps

    • Session identifiers

    • Validation results

    • Routing indicators

    Automate KC LLC does not intentionally collect sensitive personal data.

    4. Processing Instructions

    Automate KC LLC will:

    • Process data only on documented instructions from the Partner

    • Process data solely to provide the Service

    • Not process data for any other purpose

    • Notify the Partner if instructions violate applicable law (to the extent legally permitted)

    5. Confidentiality

    Automate KC LLC ensures that:

    • Employees and contractors with access to data are bound by confidentiality obligations

    • Access is limited to personnel who require it to perform their duties

    6. Security Measures

    Automate KC LLC implements administrative, technical, and organizational measures designed to protect data, including:

    • Access controls

    • Encryption in transit

    • Segmented processing

    • Strict validation logic

    • Monitoring and logging

    Specific security configurations are not disclosed to avoid exposing system architecture.

    7. Sub‑Processors

    7.1 Authorization
    The Partner authorizes Automate KC LLC to use sub‑processors for:

    • Hosting

    • Infrastructure

    • Logging

    • Monitoring

    • Security

    7.2 Requirements
    Automate KC LLC ensures that sub‑processors:

    • Are bound by written agreements

    • Provide adequate data protection

    • Process data only for the purposes of providing services to Automate KC LLC

    A current list of sub‑processors is available upon request.

    8. Data Subject Rights

    Because Automate KC LLC has no direct relationship with End Users:

    • The Partner is responsible for handling all End User requests (access, correction, deletion, etc.)

    • Automate KC LLC will assist the Partner as required by law

    Automate KC LLC will not respond directly to End Users.

    9. Data Breach Notification

    In the event of a confirmed data breach affecting Partner or End User data, Automate KC LLC will:

    • Notify the Partner without undue delay

    • Provide available information about the breach

    • Cooperate with the Partner to meet applicable legal obligations

    The Partner is responsible for notifying End Users and regulators unless otherwise required by law.

    10. Data Retention and Deletion

    Upon termination of the Agreement:

    • Automate KC LLC will delete or return Partner data upon written request

    • Residual copies may remain in backups for a limited period as part of standard retention policies

    • Backups are securely protected and eventually overwritten

    11. International Transfers

    If data is transferred across borders, Automate KC LLC will implement appropriate safeguards as required by applicable law.

    12. Partner Responsibilities

    The Partner is solely responsible for:

    • Providing required notices to End Users

    • Obtaining any necessary consents

    • Ensuring lawful processing of End User data

    • Managing End User access and permissions

    • Handling End User data requests

    • Ensuring End User compliance with this DPA

    Automate KC LLC is not responsible for Partner or End User misuse of the Service.

    13. Limitation of Liability

    Liability under this DPA is subject to the limitations set forth in the Agreement.
    Automate KC LLC’s total liability is limited to the amount paid by the Partner in the 12 months preceding the claim.

    14. Term and Termination

    This DPA remains in effect as long as Automate KC LLC processes data on behalf of the Partner.

    Upon termination:

    • Data will be handled according to Section 10

    • Obligations that by nature should survive termination will continue to apply

  • PRIVACY POLICY
    Automate KC LLC
    Last Updated: 03/23/2026

    Automate KC LLC (“Company,” “we,” “us,” or “our”) provides the Home Base platform (“Service”) to Partners (“Partner,” “Customer,” “Reseller”) who may offer the Service to their own clients (“End Users”). This Privacy Policy describes how we collect, use, store, and protect information processed through the Service.

    By accessing or using the Service, the Partner agrees to this Privacy Policy.

    Automate KC LLC has no direct relationship with End Users. All End User interactions with the Service occur under the Partner’s control and responsibility.

    1. Information We Collect

    We collect only the information necessary to operate the Service and deliver workflow functionality. This may include:

    1.1 Partner Information

    • Business name

    • Contact information

    • Billing information

    • Configuration details required to enable the Service

    1.2 End User Operational Input
    Submitted by End Users through the Partner’s use of the Service, such as:

    • Spoken or typed operational updates

    • Job‑related details

    • Status updates

    • Task information

    • Notes or instructions

    1.3 System Metadata
    Automatically collected for security and operational purposes:

    • Timestamps

    • Session identifiers

    • Validation results

    • Workflow routing indicators

    We do not collect unnecessary personal data, biometric data, or sensitive categories of information.

    2. How We Use Information

    We use Partner and End User information solely to:

    • Provide and operate the Service

    • Convert End User input into structured data

    • Validate information through the logic layer

    • Route validated data to the Partner’s designated CRM or system of record

    • Maintain security and system integrity

    • Improve reliability and performance

    We do not use Partner or End User data for:

    • Advertising

    • Marketing

    • Selling to third parties

    • Training external AI models

    3. How Information Is Shared

    We may share information only in the following circumstances:

    3.1 With the Partner
    End User data is processed on behalf of the Partner and delivered to the Partner’s designated systems.

    3.2 With Service Providers
    We may use third‑party vendors to support:

    • Hosting

    • Security

    • Infrastructure

    • Logging

    • System monitoring

    Vendors are contractually required to protect data and may not use it for any purpose other than providing services to Automate KC LLC.

    3.3 Legal Requirements
    We may disclose information if required to comply with:

    • Applicable laws

    • Valid legal processes

    • Government requests

    We do not voluntarily disclose data unless legally compelled.

    4. Partner Responsibilities

    Because Automate KC LLC provides the Service to the Partner, the Partner is responsible for:

    • Providing required notices to End Users

    • Obtaining any necessary consents

    • Ensuring End User compliance with this Privacy Policy

    • Managing End User access and permissions

    • Handling End User data requests (access, correction, deletion)

    Automate KC LLC will assist the Partner with data requests as required by law.

    5. Data Security

    We implement administrative, technical, and organizational measures designed to protect data, including:

    • Access controls

    • Encryption in transit

    • Segmented processing

    • Strict validation logic

    • Monitoring and logging

    We do not disclose specific security configurations to avoid exposing system architecture.

    No system is completely secure, but we take commercially reasonable steps to protect data.

    6. Data Retention

    We retain data only as long as necessary to:

    • Provide the Service

    • Comply with legal obligations

    • Resolve disputes

    • Enforce agreements

    Upon termination of the Partner’s account, data will be handled according to the Data Processing Addendum (DPA).

    7. Data Processing Addendum (DPA)

    The DPA forms part of this Privacy Policy and outlines:

    • Roles (Partner = controller, Automate KC LLC = processor)

    • Processing instructions

    • Security measures

    • Sub‑processor requirements

    • Data subject rights

    • Data deletion procedures

    The DPA governs how we process data on behalf of the Partner.

    8. Children’s Privacy

    The Service is intended for business use only and is not directed to individuals under 18.
    We do not knowingly collect information from minors.

    9. International Transfers

    If data is transferred across borders, we use appropriate safeguards as required by applicable law.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy periodically.
    Continued use of the Service constitutes acceptance of the updated policy.

  • ACCEPTABLE USE POLICY (AUP)
    Automate KC LLC
    Last Updated: 03/23/2026

    This Acceptable Use Policy (“AUP”) forms part of the Terms of Service (“Agreement”) between Automate KC LLC (“Company,” “we,” “us,” or “our”) and the Partner (“Partner,” “Customer,” or “Reseller”). The Partner must ensure that all End Users comply with this AUP.

    Use of the Home Base platform (“Service”) is subject to the rules below.
    Violation of this AUP may result in immediate suspension or termination of access.

    1. Prohibited Activities

    Neither the Partner nor End Users may use the Service to:

    1.1 Engage in Illegal Activity

    • Any unlawful, fraudulent, or deceptive behavior

    • Violations of local, state, federal, or international laws

    1.2 Interfere With or Disrupt the Service

    • Attempt to bypass, disable, or interfere with the validation logic

    • Introduce malware, scripts, bots, or automated tools

    • Attempt to overload, stress test, or probe the system

    1.3 Access Unauthorized Data

    • Access or attempt to access another Partner’s or End User’s data

    • Attempt to extract, scrape, or harvest information not intended for them

    1.4 Reverse Engineer or Derive System Logic

    • Reverse engineer, decompile, or attempt to extract the underlying logic

    • Attempt to map or expose any part of the Service’s infrastructure

    • Attempt to replicate or clone the Service

    1.5 Submit Harmful or Abusive Content

    • False, misleading, or fraudulent operational data

    • Content intended to manipulate or break workflows

    • Content that violates privacy or confidentiality obligations

    1.6 Misrepresent the Service

    • Claim to be Automate KC LLC

    • Make promises, guarantees, or representations on our behalf

    • Market the Service in a misleading or deceptive manner

    2. Partner Responsibilities

    The Partner must:

    2.1 Enforce This AUP
    The Partner is responsible for ensuring all End Users comply with this AUP.

    2.2 Secure Access
    The Partner must:

    • Protect tenant identifiers

    • Restrict access to authorized personnel

    • Immediately revoke access for former employees

    2.3 Monitor End User Behavior
    The Partner is responsible for:

    • All actions taken by End Users

    • Ensuring End User submissions are truthful and lawful

    • Preventing misuse or abuse of the Service

    2.4 Provide Support to End Users
    End Users may not contact Automate KC LLC directly unless otherwise agreed.

    3. System Integrity and Security

    The Partner and End Users may not:

    • Attempt to interfere with system performance

    • Attempt to circumvent security measures

    • Attempt to discover system architecture, endpoints, or internal logic

    • Use the Service in any manner that risks system stability

    Automate KC LLC reserves the right to implement monitoring and protective measures.

    4. Enforcement

    Automate KC LLC may, at its sole discretion:

    • Suspend access

    • Terminate access

    • Disable specific features

    • Require corrective action from the Partner

    …if the Partner or any End User violates this AUP.

    Automate KC LLC is not responsible for any losses resulting from enforcement actions.

    5. Changes to This AUP

    We may update this AUP periodically.
    Continued use of the Service constitutes acceptance of the updated policy.

  • WEBSITE DISCLAIMER
    Automate KC LLC
    Last Updated: 03/23/2026

    The information provided on this website (“Site”) by Automate KC LLC (“Company,” “we,” “us,” or “our”) is for general informational purposes only. All information on the Site is provided in good faith; however, we make no representation or warranty of any kind regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

    1. No Professional Advice
    Nothing on this Site constitutes:

    • legal advice

    • financial advice

    • operational advice

    • technical advice

    • business guarantees

    Any reliance on information from the Site is at your own risk.

    2. No Warranties
    The Site and its content are provided “as is” and “as available.”
    We disclaim all warranties, express or implied, including:

    • merchantability

    • fitness for a particular purpose

    • non‑infringement

    We do not guarantee that the Site will be:

    • error‑free

    • uninterrupted

    • free of viruses or harmful components

    3. No Liability
    Under no circumstances shall Automate KC LLC be liable for any loss or damage of any kind incurred as a result of:

    • use of the Site

    • reliance on any information provided on the Site

    • actions taken based on Site content

    Your use of the Site and reliance on any information is solely at your own risk.

    4. External Links Disclaimer
    The Site may contain links to third‑party websites or resources.
    We do not:

    • endorse

    • guarantee

    • monitor

    • control

    …any third‑party content.
    We are not responsible for any information found on external sites.

    5. No Relationship Created
    Viewing or interacting with the Site does not create:

    • a business relationship

    • a partnership

    • a reseller agreement

    • a service agreement

    • any contractual obligation

    Only a signed agreement or subscription with Automate KC LLC creates a business relationship.

    6. Changes to This Disclaimer
    We may update this Disclaimer periodically.
    Continued use of the Site constitutes acceptance of the updated Disclaimer.